Privacy Policy
How Platinum Training & Assessment collects, uses, and safeguards your personal information when you engage our services across Victoria.
1. Information We Collect
When you contact us for a quote, booking or enquiry, we may collect your name, address, phone number, email address, and details about the plant, equipment or site involved in the work. For contractor, seller and fleet clients, we may also collect business and billing details.
2. How We Use Your Information
Your information is used solely to provide and manage plant training and assessment services, schedule site visits, prepare quotes and invoices, and communicate with you about your job. We may also use your contact details to send service reminders or follow-ups where relevant.
3. Information Sharing
We do not sell or rent your personal information. We may share details with trusted suppliers or third parties only where necessary to complete your work, for example, ordering replacement tags or assessment records. All third parties are required to handle your information confidentially.
4. Data Security
We take reasonable steps to protect your personal information from misuse, loss, and unauthorised access. Client records are stored securely and access is restricted to authorised team members.
5. Cookies & Website Use
Our website may use basic analytics to understand how visitors use our pages. We do not collect personally identifiable information through cookies beyond what is necessary for site functionality and improvement.
6. Access & Correction
You may request access to the personal information we hold about you, or ask us to correct it, at any time. Please contact us using the details below.
7. Retention of Information
We retain client records for as long as necessary to provide services and meet legal and regulatory obligations. Records of assessments, tickets and compliance are kept in accordance with Victorian requirements.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The current version will always be available on this page.